Terms & Conditions

1. Introduction

Welcome to VYORA.

VYORA is a standalone rewards platform owned and operated by LARENTRA LTD. The platform is designed to enable eligible distance or mileage activity to be converted into rewards points.

Subject to these Terms, the points may be used through the VYORA ecosystem to access discounts, offers, benefits, and other rewards made available by VYORA or participating businesses.

2. Acceptance of Terms

These Terms & Conditions constitute an agreement between you and LARENTRA LTD concerning your use of the VYORA platform.

If you do not agree with these Terms, you must not register for or use VYORA.

Additional terms may apply to particular rewards, offers, promotions, merchants, or features. Where applicable, those additional terms will be presented to you before or during the relevant transaction or activity.

3. Ownership & Intellectual Property

VYORA is an independent product owned and controlled by LARENTRA LTD, a company incorporated in the United Kingdom.

LARENTRA LTD owns, controls, or holds the relevant rights to the VYORA platform, including its software, technology, brand, business model, user interface, reward mechanisms, databases, designs, documentation, content, and related intellectual property.

This includes, without limitation:

• VYORA name and brand.
• Logos and trademarks.
• Software and source code.
• Platform architecture.
• User interfaces and designs.
• Algorithms and calculation mechanisms.
• Distance-to-points conversion mechanisms.
• Rewards card functionality.
• Databases and data structures.
• Business processes and methodologies.
• Documentation and proprietary materials.

You may not copy, reproduce, modify, reverse engineer, distribute, sell, license, commercially exploit, or create derivative works based on VYORA without prior written authorisation from LARENTRA LTD.

4. Eligibility

You must meet the minimum legal age and other eligibility requirements applicable to the use of VYORA in your jurisdiction.

Certain rewards, offers, promotions, or features may have additional eligibility requirements.

LARENTRA LTD may refuse access to the platform where reasonably necessary to comply with law, prevent abuse, or protect the integrity of VYORA.

5. User Accounts

Certain features of VYORA may require you to create an account.

You agree to provide accurate and current information and to keep your account information reasonably up to date.

You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account, except where caused by circumstances outside your reasonable control.

You must notify us promptly if you believe that your account has been accessed without authorisation.

6. VYORA Platform

VYORA provides a rewards infrastructure through which eligible activity may generate points that can subsequently be used for qualifying rewards.

Features, functionality, rewards categories, participating businesses, and available offers may vary by market, location, user eligibility, and time.

LARENTRA LTD reserves the right to introduce, modify, suspend, or discontinue platform features subject to applicable law.

7. Distance & Mileage

VYORA may allow eligible distance or mileage activity to generate rewards points.

The applicable conversion rate, eligibility criteria, calculation method, verification requirements, and applicable limits may be determined by VYORA and may vary by program, campaign, market, or user category.

Distance or mileage may be calculated using information provided directly by the user, connected services, technology integrations, device information, location technologies, or other approved sources.

VYORA may exclude activity that cannot be reasonably verified or that appears inconsistent with the applicable program rules.

8. VYORA Points

VYORA Points are reward units used within the VYORA ecosystem.

Points have no independent cash value and may only be used in accordance with the applicable VYORA rewards rules.

Unless expressly permitted by VYORA:

• Points may not be sold.
• Points may not be purchased for cash.
• Points may not be transferred between users.
• Points may not be exchanged for cash.
• Points may not be used as a payment instrument outside the VYORA ecosystem.

LARENTRA LTD may correct, reverse, cancel, or adjust points where there has been an error, technical issue, fraudulent activity, violation of these Terms, or invalid reward qualification.

9. VYORA Rewards Card

VYORA may provide users with a physical or digital rewards card, account identifier, or equivalent mechanism through which eligible points and rewards may be associated with the user.

The card is a rewards identification and access mechanism and is not, unless expressly stated otherwise, a bank card, credit card, debit card, stored-value card, or payment card.

Users must not reproduce, duplicate, modify, or misuse the VYORA card or its identifiers.

10. Redemption of Points

Points may be redeemed only against rewards, discounts, offers, or benefits made available through VYORA.

Each reward may have specific redemption requirements, including minimum points, availability, expiry dates, geographic restrictions, merchant conditions, or other limitations.

Once a valid redemption has been completed, points may generally be deducted from the user's account and may not be reinstated unless the applicable reward terms or VYORA expressly allow it.

11. Discounts & Offers

VYORA may display discounts, promotional offers, benefits, products, services, or other rewards provided by participating businesses.

Offers may be subject to additional terms imposed by the relevant merchant or service provider.

Offers may be changed, withdrawn, suspended, or made unavailable without notice where reasonably necessary.

VYORA does not guarantee that a particular offer will remain available for any specific period unless expressly stated otherwise.

12. Third-Party Partners

VYORA may work with independent merchants, businesses, brands, service providers, and other organisations.

Unless expressly stated otherwise, those third parties are independent entities and are not employees, agents, or representatives of LARENTRA LTD.

LARENTRA LTD is not responsible for the independent acts, omissions, products, services, availability, pricing, quality, or performance of third-party merchants.

13. Prohibited Activities

You must not use VYORA to:

• Commit fraud or deception.
• Manipulate distance or mileage records.
• Generate artificial or fraudulent activity.
• Circumvent points or rewards limitations.
• Use another person's account without authorisation.
• Attempt to gain unauthorised access to the platform.
• Introduce malware or harmful code.
• Reverse engineer or interfere with the platform.
• Copy or commercially exploit VYORA without permission.
• Use automated systems to abuse the platform.
• Engage in activity that violates applicable law.

14. Fraud & Abuse

We may monitor transactions, account activity, distance records, points generation, and redemption activity to protect the integrity of VYORA.

Where we reasonably suspect fraud, abuse, manipulation, or a violation of these Terms, we may investigate the relevant activity.

Subject to applicable law, we may temporarily restrict, suspend, reverse, or cancel affected points, rewards, transactions, or accounts.

15. Suspension & Termination

You may stop using VYORA at any time.

LARENTRA LTD may suspend or terminate an account where reasonably necessary due to:

• Violation of these Terms.
• Fraud or suspected fraud.
• Abuse or manipulation of the rewards system.
• Security concerns.
• Legal or regulatory requirements.
• Prolonged inactivity where permitted.

Termination or suspension does not affect rights or obligations that accrued before termination.

16. Changes to VYORA

LARENTRA LTD may modify, improve, expand, reduce, suspend, or discontinue features of VYORA.

Where changes materially affect users, we will provide notice where required by applicable law.

Continued use of VYORA after an updated version of these Terms becomes effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

17. Platform Availability

We aim to keep VYORA available and functioning, but we do not guarantee uninterrupted or error-free operation.

The platform may occasionally be unavailable because of maintenance, updates, technical failures, third-party services, security events, or circumstances beyond our reasonable control.

18. Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Subject to that limitation, LARENTRA LTD shall not be responsible for losses arising from matters outside its reasonable control, including failures of third-party systems, merchants, networks, telecommunications providers, or other external services.

To the extent permitted by law, VYORA is provided on an "as available" basis and we do not guarantee that the platform will always meet every individual user's expectations or requirements.

19. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs, or expenses reasonably arising from your unlawful use of VYORA, fraud, intentional misuse, or material breach of these Terms.

20. Privacy

Your use of VYORA is also subject to our Privacy Policy, which explains how personal information is collected, used, stored, and protected.

You can access the Privacy Policy here:

Privacy Policy

21. Marketing Communications

Where permitted by applicable law, we may send service-related communications concerning your account, points, rewards, security, and important platform changes.

Where marketing communications require consent, you may opt out in accordance with the applicable communication or account settings.

Opting out of marketing communications does not prevent us from sending essential service or transactional communications.

22. Governing Law & Jurisdiction

Subject to any mandatory rights or protections that cannot legally be excluded, the courts of England and Wales shall have jurisdiction over disputes arising out of or in connection with these Terms or your use of VYORA.

Nothing in these Terms is intended to exclude or restrict any mandatory consumer, privacy, or other statutory rights that apply to you under applicable law.

23. General Provisions

Entire Agreement

These Terms, together with any additional terms expressly incorporated into them and the applicable Privacy Policy, constitute the agreement governing your use of VYORA.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

No Waiver

Failure by LARENTRA LTD to enforce a provision of these Terms does not constitute a waiver of its right to enforce that provision later.

Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent. LARENTRA LTD may assign or transfer its rights and obligations in connection with VYORA where reasonably necessary for business restructuring, corporate transactions, or operation of the platform, subject to applicable law.

24. Contact

If you have questions regarding these Terms, VYORA, your account, rewards points, or available offers, please contact us.

Effective Date: August 31, 2026